If your Nav Prime Card is locked and you don’t have repayment due, this likely means you need to reconnect the bank account you’re using for repayment. You should see a banner on your Nav Prime Card page that will take you to Plaid to reconnect your bank account. If the issue persists, please reach out to us at [email protected] or log in to your account and use our chat feature.

Nav Technologies, Inc. is a financial technology company and not a bank. Banking services provided by Blue Ridge Bank, N.A., and Thread Bank, Members FDIC. The Nav Visa® Business Debit Card is issued by Blue Ridge Bank, N.A., and the Nav Prime Charge Card is issued by Thread Bank pursuant to a license from Visa U.S.A. Inc. and may be used everywhere Visa cards are accepted. Your funds are FDIC-insured up to $250,000 through Blue Ridge Bank, N.A., Member FDIC.