On <a href="https://www.federalreserve.gov/aboutthefed/k8.htm" target="_blank" rel="nofollow noopener noreferrer">federal</a> and company holidays, our live chat, email, and phone support channels are closed. 

Our self-service channels are always open. You can find answers and insights with our in-app chat and FAQs in the Help Center.

Is customer care available on holidays?

<span style="color: #878787">Nav Technologies, Inc. is a financial technology company and not a bank. Banking services provided by Thread Bank, Member FDIC. The Nav Visa® Business Debit Card and the Nav Prime Charge Card are issued by Thread Bank pursuant to a license from Visa U.S.A. Inc. and may be used everywhere Visa cards are accepted. See Cardholder Terms for additional details. All other features of the Nav Prime membership are not associated with Thread Bank.</span>

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