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How do I dispute a transaction?

Updated over 2 weeks ago

If you don’t recognize a transaction or believe you were incorrectly charged for a purchase, most issues can be resolved quickest by directly contacting the merchant or contact for that transaction. If you need additional help, contact Visa directly at 1-833-333-0417.

Nav Technologies, Inc. is a financial technology company and is not an FDIC-insured bank. Banking services provided by Thread Bank, Member FDIC. FDIC deposit insurance covers the failure of an insured bank. Certain conditions must be satisfied for pass-through deposit insurance coverage to apply.

Your deposits qualify for up to $3,000,000 in FDIC insurance coverage when Thread Bank places them at program banks in its deposit sweep program. Your deposits at each program bank become eligible for FDIC insurance up to $250,000, inclusive of any other deposits you may already hold at the bank in the same ownership capacity. You can access the terms and conditions of the sweep program at https://thread.bank/sweep-disclosure/ and a list of program banks at https://thread.bank/program-banks/. Please contact [[email protected]] with questions on the sweep program. Pass-through insurance coverage is subject to conditions.

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