We’ve made it easy to set up and start using your Nav Business Checking account.

The first time you log in to Nav Business Checking, on the Overview page you’ll see the three next steps to take to set up your account:

If you don’t complete all of the steps on your first day, when you return to your account a message on the Overview page will guide you to complete any remaining steps.

Once your Nav Business Checking account has been approved, the first step you’ll want to take is adding initial funds to your account so that you can start using your funds to make purchases or payments.

A few easy ways to add funds:

Note: You can find your routing and account numbers in your Nav Business Checking account on the Business tab under My Profile. Select the eye icon to show the number.

There is no minimum deposit required to fund your Nav Business Checking account (and no minimum balance requirements). We recommend adding enough funds to start using your account for general business expenses.

The sidebar navigation is broken into two sections. The top contains the primary pages you need for banking at Nav Business Checking. The bottom helps with page navigation and support.

The top grouping contains direct links to key pages of your banking experience. The Overview page is your entry point and provides a helpful summary. A quick description of each page is below:

In the bottom, there are a few options of the navigation that live in a single, collapsed section. When you click on your business name you see options for various pages: Account Management, My Profile, Notifications, Resources & Privacy, a link to Nav.com, and Logout.

You can switch between accounts or view all accounts and see the associated data within or across accounts. Within the left menu bar, click Account to make your selection. Your current selection will conveniently be shown at all times

To help protect your account, Nav uses two-factor authentication (also known as 2FA, MFA or multi-factor authentication) to verify your identity in two unique ways before granting you access to your Nav Business Checking account.

To access to your Nav Business Checking account, Nav requires you to successfully enter:

Authentication is required for application, login and for other sensitive actions. It is required at least once every 24 hours.

No, you cannot opt out of two-factor authentication because it is used to verify your identity and help protect your account.

If you didn’t receive an SMS text message with your verification code to verify your identity, try requesting it again by choosing the Resend code button on the two-factor Authentication page.

If you still don’t receive the verification code, please email Nav Customer Support for assistance.

Please note: To receive the verification code via SMS, you will need to use a mobile phone number from one of the major U.S. carriers. You will not be able to use a VoIP number or virtual phone number like Google Voice.

If you forgot or wish to change your password for your Nav Business Checking account, follow these steps to reset your password:

For security reasons, you cannot edit any personal details including your name, mobile phone number and email address through the Personal profile tab. Should you need to change any of your personal details, please email Nav Customer Support for assistance.

You may update the phone number associated with your business in your Nav Business Checking account on the Business profile tab under My Profile. Just choose the Edit button, enter your new phone number, then choose the Apply Changes button to save your changes.

For security reasons, you cannot edit additional business details including your business address, business email address, entity type, and EIN through the Business profile tab. Should you need to change any of these business details, please email Nav Customer Support for assistance.

To log out of your Nav Business Checking account, choose the Logout button in the menu.

Below you’ll find links to the legal agreements that govern your Nav Business Checking account:

If you suspect fraudulent activity or a security issue with your Nav Business Checking account, please email Nav Customer Support immediately.

There are many reasons your account may be frozen or suspended, including unusual activity or if you have not made any deposits or withdrawals from your account in over 12 months. Should you have further questions, please email Nav Customer Support and we will do our best to answer them.

There are many reasons your account may be closed, including unusual activity or if you have not made any deposits or withdrawals from your account in over 12 months. Should you have further questions, please email Nav Customer Support and we will do our best to answer them.

We’re sorry to hear that you are thinking about closing your Nav Business Checking account. While optional, we’d love to know why you wish to close your account and get your feedback about how we could improve the experience.

If you wish to close your account, please email Nav Customer Support and we can assist you with the process.

To ensure a smooth process: